Example terms only – not final.
- Example: appointments are given as an arrival window; the engineer may arrive at any time within it.
- Example: someone aged 18+ must provide access to the property and appliances at the booked time.
- Example: please give at least 24 hours' notice to cancel or rearrange; missed appointments may be charged.
- Example: Pay now – paid online in advance with a 10% discount. Pay later – invoiced after the job, payable within 14 days.
- Example: parts and optional extras are charged as quoted on the booking form.
- Example: we are not liable for pre-existing faults or for appliances that are unsafe or inaccessible.
- Example: your details are used only to arrange and carry out this job and to issue certificates/invoices.